Privacy Policy

Privacy and Terms of Use

Balloon & Party FX does not rent, trade, loan, or sell your personal information, or any other information which may identify you, to third parties. We are committed to protecting our customers' privacy. The information we collect is used solely to process your order and to enhance your shopping experience. We also monitor customer traffic patterns and site usage in order to help us refine the design and layout of our websites.

Your Personal Information

When you place an order at our site, you provide us with your name, email address, credit card information, address, and phone number. We use this information to process your order.

In order to serve you best, credit card transactions are handled by a reputable third-party banking institution. Once the bank authorizes your credit card, we begin processing your order. The banking institution we do business with is under strict obligation to keep your personal information private.

We also work with third parties that perform various vital functions on our behalf. Such functions include shipping and delivering of packages, fulfilling orders, et cetera. These third parties will have access to personal information as required for them to carry out these functions on our behalf. They are also under strict obligation to keep your personal information private. Balloon & Party FX may occasionally notify you via email of important changes to our web site or special offers we think you'll find valuable. For your convenience, at the end of every such email are directions on how to remove your email address from our list, should you desire to do so.

Secure Servers

Our secure servers use advanced encryption and firewall technology to keep your personal information private. Our secure server layer (SSL) software completely encrypts the information you input so that it cannot be read as it travels over the Internet to our order management system. We have extremely strong security measures in place to protect against the loss, misuse, or alteration of your information while it is in our control.

Cookies

"Cookies" are small pieces of information that are stored by the browser onto your computer's hard drive. There are two types of cookies, "Stored" and "Per-Session". Stored cookies are saved onto your hard drive permanently whereas session cookies are not. If our web site is left idle for over 30 minutes or if the browser is closed, the per-session cookie will be deleted as well. We use cookies to keep track of your current shopping session. Balloon & Party FX does not use cookies to store/retrieve your personal information. By default, most web browsers have both types of cookies enabled, but these settings can be altered. To place an order on our website, per-session cookies have to be enabled, but stored cookies do not.

Your Consent

By using our web site, you are agreeing to allow us to collect the aforementioned information and use such information in the said manner. If we decide to change our privacy policy, we will post those changes on this page. Balloon & Party FX will cooperate with law enforcement agencies to identify any individual who attempts to use our services for illegal activities. We will also report any activity we believe to be unlawful, to the proper authorities. Additionally, we may release account information when we feel that such a release is necessary to enforce the terms of our user agreement, or to protect the rights, property and safety of our users, Balloon & Party FX or others. Other sites accessible through Balloon & Party FX have their own privacy policies and data collection practices. Please consult each site's privacy policy. Balloon & Party FX is not responsible for the actions of third-parties.

Disclaimer and Limitation of Liability

Balloon & Party FX and the materials therein are provided "as is". Balloon & Party FX makes no representations or warranties, either express or implied, of any kind with respect to Balloon & Party FX, its operations, content, information or materials.. Balloon & Party FX expressly disclaims all warranties, express or implied, of any kind with respect to the site or its use, including but not limited to merchantability and fitness for a particular purpose. You agree that Balloon & Party FX, its officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of  items purchased. You agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

Typographical and Photographical Errors

Balloon & Party FX attempts to be as accurate as possible in our pricing, as well as our typographical and photographical depictions of products for sale; however, we cannot guarantee that product descriptions/specifications, pricing or any other content is accurate, complete, or current. In the event that a product is listed at an incorrect price due to typographical, informational or other error, Balloon & Party FX shall have the right, at our sole discretion, to either honor the displayed price or refuse/cancel any orders placed for that product at the incorrect price.

Order Acceptance Policy

Your submission of an order and/or receipt of an order confirmation automated or otherwise does not signify our acceptance of such order. Balloon & Party FX reserves the right to cancel any order that we deem necessary, at our sole discretion, regardless of the order status or whether you have received a confirmation of the order. We reserve the right to require additional information from you before accepting or processing any order.

Jurisdiction

Balloon & Party FX shall be governed by the laws of Victoria, Australia without regard to its conflict of law principles. Additionally, you agree that any and all disagreements arising from your use of or orders placed through Balloon & Party FX will be adjudicated in the state of Victoria by the appropriate state court.